TEAM CULTURE, VALUES & BEHAVIOURS

Our Team Culture workshops enable teams at all levels to explore what it takes for them to optimise engagement and performance. Highly tailored workshops exploring team dynamics, effectiveness, engagement, values and new ways of working.

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OUR APPROACH TO TEAM CULTURE

Team Culture workshops facilitate team collaboration and provide the external impetus often needed to help define and implement positive behavioural shifts in response to the specific needs of the team. Co-designed alongside key team members and facilitated through a process of discovery and strategic thinking, workshops are often used to:

  • Help reflect on and redefine team identity, common purpose, and values.
  • Consider the different strengths within the team, and how to leverage this diversity to maximise team impact.
  • Help consider key challenges and opportunities for the team, and collectively agree tangible future action.
  • Kick-off new behavioural norms which can help to enhance team culture and long term engagement.

TEAM DYNAMICS AND EFFECTIVENESS

Team effectiveness workshops can help improve the impact of both high performing and dysfunctional teams at any level of the organisation, aiming to highlight how the team operates as a collective, and introduce new thinking and approaches to increase cohesion. Workshops may involve:

  • Defining key team challenges and desired outcomes.
  • Understanding existing team dynamics and their impact.
  • Utilising team assessment tools to gain insight (such as GSI, HBDI team profiles, and Lencioni’s 5 dysfunctions of a team assessment).
  • Exploring the importance of team behaviours on customers and key stakeholders.
  • Focusing on how the team communicates, and practical tools to assist.
  • Generating pathways to navigate within and key collective and individual actions.

DESIGNING TEAM PURPOSE, VALUES AND BEHAVIOURS

Collaborative design workshops are often run to help engage teams to consider their core identity, purpose and values. Whilst such fundamental elements of a thriving organisation can sometimes be developed by a small group of key stakeholders, broader team engagement across the organisation in this process is fundamental to create the belief and buy-in required to create meaningful change. Furthermore, these workshops seek to create active and tangible ownership by individual team members of key behaviours to bring their team story to life. Workshops may involve:

  • Engaging leadership, marketing and change teams as champions to define the values of the organisation or team.
  • Experiential activities to highlight the importance of thinking big.
  • Insight into what matters most to people.
  • Facilitating out future scenarios and goals.
  • Ideation techniques to ensure a broad range of possibilities are considered.
  • Prioritisation and facilitated decision-making.
  • Communication and engagement techniques toor help individuals bring to life the agreed common focus on a daily basis.

LEADERSHIP TEAM BEHAVIOURS AND DECISION-MAKING

Leadership team workshops often help facilitate consideration of leadership team dynamics, decision making processes and leadership behaviours. Either as part of or specifically distinct from strategic planning workshops, a key focus is to bring the leaders together as a strong, cohesive and impactful team. Workshops may be initiated where new leaders are introduced, new teams are created, or where there is an opportunity to strengthen collaboration and the collective impact of an existing leadership team. Workshops may involve:

  • Gaining a deep understanding of the strengths and effectiveness of current leadership team behaviours – through insights from observations, engagement surveys and assessment tools (e.g. LSI, HBDI, GSI).
  • New team leader orientation to facilitate out initial impressions and accelerate strengthened team relationships.
  • Facilitation of strategic conversations to define future direction and priorities.
  • Defining and bringing to life core desired leadership team behaviours.
  • Maximising key leadership team sessions and communication protocols.
  • The development of a leadership team playbook and agreed rules of engagement.

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Phuel did an outstanding job with our senior leadership team, working to improve our understanding of how we operate under high pressure and opening our eyes to some new thinking and approaches. The core values work with the leadership team and entire staff was an engaging and valuable process with tangible outcomes and clear direction. Overall the experience with Phuel was extremely good and we believe the outcomes should pay dividends for our business in the future.

Ogilvy CommonHealth


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